Platform System Status | Status

Platform System Status | Status

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Oct 16, 2025 12:37 PM UTC Resolved after 3h 57m

Degradation of Backend Services

Impacted:
Chat Product

Updates

  • Oct 16, 2025 4:34 PM UTC

    Customers experienced an inconsistency in their user subscription.

    Resolved
  • Oct 16, 2025 2:00 PM UTC (2 hours and 34 minutes earlier)

    Deployed a fix to resolve the issue.

    Monitoring
  • Oct 16, 2025 12:37 PM UTC (1 hour and 23 minutes earlier)

    Customers subscriptions do not reflect correct tier.

    Investigating